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Saturday, July 14, 2007

Dry Sausages


Occasionally, after an especially draining or tedious day at the office, I reminisce about my waitressing job of high school and college. Those days under the tray were exciting, indeed. I never knew what characters would sit at my tables and the money wasn't bad, either. I regularly pulled $300 in tips a night on the weekends at an Italian fine dining house with very over-priced wines. In fact, it was a much fairer compensation system than my current civil service pay structure. Your tips directly reflect your customers' satisfaction and motivate you to provide your very best service. In civil service, everybody gets the same salary and automatic (albeit tiny) pay increases once a year whether you're a hard charger or a slug. Unless you have designs on management positions, which are almost always inside jobs, there's really no monetary incentive to do your best. Thus all those civil service worker jokes..."how many civil servants does it take to...". Naturally, there are always exceptions. I count myself among those. There are employees who have a strong work ethic among the sloths. It's just a broken system, all the same.

Of course, waitressing has its pitfalls. Strange birds who might crack off a dollar on a $100 tab, or those curious people who must round the charge total to an even amount, even if it short-changes the waitress. Grrrr. Waitressing is hard work, folks. My restaurant was a former house, with the kitchen upstairs. The owner was a bit Cruella DeVille-esque (crazy white hair, loooong red nails, black and white outfits) and insisted us girls wear those black parade shoes with 2 inch heels with our Italian maiden dress uniforms. Every one of us took a tumble down the stairs and if you'd been holding food or dishes, she'd take the cost of what you dropped out of your check! Beyotch, eh? No matter, the tips were so good we came out ahead anyway.

I had my little share of regulars and one guy, in particular, was beyond odd. But I was always happy to see him. He dined alone and was crabby. No small talk whatsoever. Always insisted on the same table and ordered the same thing: spaghetti with Italian sausage and peppers, with a twist: the sausages MUST be dry. We marinated our sausages in sauce all day. Mr. Dry, however, wanted no sauce anywhere near his plate. So I obliged, washing off the two sausages, drying them and placing them in their naked glory on the plain white noodles. He was happy at last! He left me a $50 tip that first night and every night there after until I left the job four years later. See? He appreciated my service! And that just made me want to dry those sausages extra nicely time after time.

So I propose all civil servants complete one year of waiter/waitressing prior to permanent appointment. It will be readily apparent who wants to work and who's there for the free ride about five tables into the first night. And remember, support your food servers. Please tip accordingly!

4 comments:

Bob Johnson said...

Good proposal. With 2 daughters being waitresses at one time or another, I know the importance of tipping well.

Anonymous said...

I always tip 20% for exactly the reasons you explain. Maybe you can figure out a way to get tips with your current job? I think it would have to be a pretty elaborate scheme but if you get bored it might be something to try out :)

Jeremy Lowe said...

Excellent Suggestion, How about tipping housekeeping, valet, and other service that rely on tips as supplemental income? Tips make or break people so if you get good service tip well, if you don't get good service then tip the minimum standard and let the management know. In some restuarants the tips are split by percentage with busboys and others.

I also think civil servants should have to work 6 months as a gate agent at a major airport to train for dealing with irate customers. :-)

Cat said...

Yes, you all are right! Tips should reflect the service. And those busboys are vital! We decided how much to give them ourselves and waitresses who were as stingy w/busboys as their tightwad customers were w/them got their tables cleared A LOT slower. haha! Thanks for commenting. - Cat

My Cynical Score

You Are 40% Cynical
Generally you give people the benefit of the doubt. But there are exceptions.
You buy into many of the things that mainstream society believes, but you're not anybody's fool.